At Balloons by Luz Paz (located at 10887 NW 17th St, Suite 105, Doral, FL 33172), we are committed to protecting the privacy and personal information of our customers. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal data.
- Information we collect
- Information you provide directly:
When you contact us through our contact or quote forms, we may collect the following information:
- Full name
- Email address
- Phone number
- Delivery or event address (if applicable)
- Any additional information provided in your message (such as event date, decoration type, or budget)
- Information collected automatically:
We may collect certain technical data when you visit our website, such as your IP address, browser type, pages visited, time and date of visit, and other analytical data to improve our website performance and user experience.
- How we use your information
We use the information we collect for the following purposes:
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- To respond to your inquiries and provide quotes for our services.
- To manage and fulfill decoration orders or venue rentals.
- To send marketing communications only if you have given your consent (for example, promotional offers or updates about our products and services).
- To improve our services and understand how users interact with our website
- Sharing and disclosure of informationWe do not sell, rent, or trade your personal information to third parties.
Your data may only be shared with trusted service providers when necessary to complete your request (for example, delivery services or suppliers involved in the decoration process). These third parties are required to protect your information and use it solely for the agreed purposes
- Marketing communicationsIf you opt in to receive marketing messages, we may send you emails with offers, updates, or promotions related to our balloon decorations, balloon bouquets, or party venue rental services.
You can unsubscribe from these emails at any time by clicking the “unsubscribe” link or contacting us directly.
- Cookies and tracking technologiesOur website may use cookies and similar technologies to:
- Enhance your browsing experience.
- Analyze traffic and usage patterns to improve our content and services.
You can choose to disable cookies in your browser settings; however, some parts of our website may not function properly if you do so.
- Data securityWe use appropriate technical and organizational measures — including SSL encryption, secure passwords, and restricted staff access — to protect your personal information from unauthorized access, misuse, or disclosure.
Please note that no online transmission or storage method is completely secure, and while we strive to protect your information, we cannot guarantee absolute security.
- Your rightsYou have the right to:
- Access the personal data we hold about you.
- Request corrections or deletion of your information.
- Withdraw your consent to receive marketing communications at any time.
To exercise these rights, please contact us at +1 (305) 967-1209 or via email at [email protected]
- Updates to this policyWe may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The most recent version will always be posted on this page with the updated date.
- Contact informationBalloons by Luz Paz
📞 +1 (305) 967-1209
📧 [email protected]
🕒 Business Hours:
Tuesday to Friday: 9:00 a.m. – 5:00 p.m.
Saturday: 9:00 a.m. – 3:00 p.m.
Last Updated: 31/11/2025
