At Balloons by Luz Paz, we are dedicated to providing every customer with a seamless and reliable delivery experience. This policy outlines our local delivery coverage, timeframes, and important conditions for your order.
Service Areas
We proudly offer local delivery throughout the state of Florida, ensuring that your bouquets and decorations arrive fresh, beautiful, and on time.
Faster delivery times are available within the Miami-Dade area, including Miami and Doral.
Deliveries outside Miami-Dade County are coordinated through our trusted local partners to guarantee safe and timely service.
Delivery Timeframes
Please note that delivery times may vary during holidays, weekends, or high-demand seasons.
Delivery Hours
Deliveries are made during regular business hours:
Tuesday to Friday: 9:00 a.m. – 5:00 p.m.
Saturday: 9:00 a.m. – 3:00 p.m.
While we do our best to accommodate preferred delivery windows, specific time slots cannot be guaranteed.
For time-sensitive deliveries, please contact us in advance — additional charges may apply.
Same-Day or Urgent Deliveries
If you need a same-day delivery or a decoration within 24 hours, please call us at +1 (305) 967-1209 before placing your order.
A rush service fee will apply for expedited preparation and delivery.
Delivery Fees
Delivery fees are calculated based on distance, urgency, and order size.
All applicable fees will be displayed prior to confirming your purchase.
Weather Conditions
Outdoor decorations may be affected by sun, rain, or wind.
Balloons by Luz Paz is not responsible for weather-related damages after delivery or installation is completed.
Undelivered Orders
If our delivery team arrives at the scheduled address and no one is available to receive the order, the delivery will be rescheduled.
An additional delivery fee will apply for each new attempt.
To avoid delays or extra costs, please ensure that someone is available to receive the order during the scheduled delivery window.
Order Confirmation
After placing your order, you will receive an email confirmation with all order details.
Please review the information carefully and contact us immediately if any corrections are needed.
Contact Information
Balloons by Luz Paz
📞 +1 (305) 967-1209
📧 [email protected]
🕒 Business Hours:
Tuesday to Friday: 9:00 a.m. – 5:00 p.m.
Saturday: 9:00 a.m. – 3:00 p.m.
Last Updated: 13/11/2025
